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To report outages or other trouble with your power, please call 804-834-2424 at any time.
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Please note: There may be heavy call volumes during hurricanes, ice/snow storms, and other major events.
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Register for Outage Texting for faster reporting!
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Report your outage by text message, receive confirmation it was received, and notification when your power has been restored - all by text messaging! Please register before you need this service to report an outage.
Please do not report power outages on our Facebook page. It is not staffed 24/7 and could cause delays in getting your power restored.
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