Our crews are on call and will respond 24 hours a day to restore service as quickly as possible.
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Call PGEC at 804-834-2424
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Remember: Stay Away From Downed Power Lines!
Outage Preparation
Generator Safety
Generators can be an invaluable source of power following a major storm. Safety considerations should be first and foremost when purchasing and installing a generator both for you and your family and for lineworkers. Please follow these guidelines:
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Never connect a generator directly to the electrical system of any building without the installation of a double-pole, double-throw transfer switch as required by the National Electrical Code.
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Always ground the generator's electrical system adequately to avoid electrocution.
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Always operate a generator in a clean, dry, well-ventilated area to avoid electrical shock and carbon monoxide poisoning.
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Never use worn, damaged, undersized, or ungrounded extension cords with a generator.
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Place the generator on a low-conductivity surface such as a concrete slab before operating.
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Never exceed the load capacity of a generator by attaching too many items or items with very high load ratings. This could result in a fire.
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Never attempt to refuel a generator while it is running or hot. Turn the engine off and allow it to cool before adding fuel. Have a fire extinguisher in the immediate area certified to handle fuel fires